Help Centre · Self-help guides

Fix it yourself — plain-English IT help

Step-by-step answers to the IT problems Central Victorian businesses ask us about most. Try the fix yourself first; if it's still not right, we're a phone call away.

Phones & Voicemail

Mobiles, voicemail, desk phones, softphones, call quality and number porting.

Callers can't leave a voicemail on my Telstra iPhone — how do I fix it?

Your Telstra mailbox can stay full even after you delete voicemails on the iPhone. Here's how to reset it properly.

Read the guide15 min

Still stuck? We'll fix it for you.

If the steps above haven't solved it — or you'd rather not risk making it worse — our team can usually sort it out remotely the same day.